Website terms and conditions

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Who we are

Please read these terms and conditions carefully before using this site.

We operate the website (our "Website"). We are ClearBank Limited (or "ClearBank", but we also use "we", "us", or "our" to refer to ClearBank throughout the Website). ClearBank is a company registered in England and Wales under registered number 09736376 whose registered address is at Borough Yards, 13 Dirty Lane, London, SE1 9PA. Our VAT number is GB 447561082.

We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 754568).

To contact us, please get in touch by sending an email to us at [email protected].

Use of the Website

By using the Website, you confirm that you accept these Website terms and conditions of use ("Website Terms") and that you agree to comply with them. If you do not agree to these Website Terms, you must not use our Website. We recommend that you print a copy of these Website Terms for future reference.

Other terms that apply to your use of our Website

The following terms, also apply to your use of our Website:

  • our Privacy Policy – which sets out how we will use your personal information in accordance with this policy;
  • our Cookie Policy – which sets out how we use cookies on our Website;
  • our Acceptable Use Policy – which sets out how information and communication technology, systems, hardware, software, applications, networks, our Website, web portal, APIs, platform, facilities and services provided or made available by us or our direct or indirect affiliates from time to time should be used; and
  • our Liability Statement, which is set out below in these Website Terms.

Changes to these Website Terms and to our Website

We may amend these Website Terms from time to time. Every time you wish to use the Website, please check these Website Terms to ensure you understand the terms that apply at that time. We may update and change our Website from time to time to reflect our needs and our business priorities.

Access to, accuracy of, and availability of our Website

Access to our Website is provided to you "as is" and "as available". We do not guarantee, represent or warrant that your use of our Website will be uninterrupted, timely, secure or error-free.

The contents and information available on this Website are provided by ClearBank for general information purposes only, and although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is reliable, accurate, complete or up to date.

Our Website is made available free of charge. We may suspend or withdraw or restrict the availability of all or any part of our Website for business and operational reasons at any time. While we will take reasonable steps to give you notice of any suspension or withdrawal, we are not liable for any inability or failure to do so.

You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these Website Terms and other applicable terms, and that they comply with them.

If we find, or suspect, that your use of the Website breaches these Website Terms or any other applicable terms, then we reserve the right to:

  • issue a warning;
  • initiate legal proceedings against you for reimbursement of all costs resulting from the breach;
  • take further legal action against you; and/or
  • disclose such information to any law enforcement or regulatory authorities as ClearBank considers to be necessary or appropriate.

How you may use material on our Website

We are the owner or the licensee of all intellectual property rights in our Website, and in the material published on it. The intellectual property rights include, but are not limited to the following registered trademarks, ClearBank, Clear.Bank, ClearBank Europe and owned by us. You must not use any part of the content on our Website for any other purposes without first obtaining a licence to do so from us or our licensors. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our Website for your personal use and you may draw the attention of others to content posted on our Website. If you print off, copy or download any part of our Website in breach of these Website Terms, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged.

Our responsibility for loss or damage suffered by you

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes (a) liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors, and (b) liability for fraud or fraudulent misrepresentation.

Otherwise, ClearBank Limited, its employees, agents and other representatives will not accept any liability for any loss or damage suffered or incurred by any person arising out of or in connection with any reliance on the content of or information contained on this Website. This limitation applies to all loss or damage of any kind, including but not limited to, compensatory, direct, indirect or consequential damage, loss of income or profit and any claims by third parties.

If a dispute were to arise, what would be the applicable law?

If you are a consumer, please note that these Website Terms, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction, except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these Website Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.