Staying safe online

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Other parties claiming to be or be affiliated with ClearBank

We are aware that some companies are using false email addresses, domain names and/or trade/company names to fraudulently acquire personal information and money. Some of these companies claim to be or be affiliated with ClearBank by using email addresses, domain names and/or company/trade names that are similar to ClearBank’s registered email addresses, registered domain names and registered company name.

Fraudulent company/trade names

Please be aware that the following companies are in no way associated with and have no business relationship with ClearBank:

  • “Sportex”, “Sportex Online”, “sportex.online” or “Sportex Investment Partners (Two) LLP"

Fraudulent email addresses

Please be aware that the following email addresses are not owned by or affiliated with ClearBank, and we would never ask for details or payment by sending you an email:

Fraudulent domain names

Please be aware that the following domain names are not owned by or affiliated with ClearBank:

  • clear.bank.com
  • https://support-clearbank.com
  • https://finance-department-clearbank.com
  • https://bankwithclear.com
  • https://clearbancreviews.com
  • https://clearbanc-test.com

If you are ever unsure about the credentials of anyone who tells you that they represent ClearBank, please let us know by emailing us at [email protected].

Companies offering similar services to ClearBank

It has come to our attention that the following companies are offering services similar to those of ClearBank. Please be advised that ClearBank and the following companies are not affiliated and have no business relationship with each other:

  • Clear Finance Technology Corp t/a Clearco (previously t/a “Clearbanc”)
  • Clearpay

Please refer to our Services page for further information on ClearBank’s services. If you are ever unsure about the credentials of anyone who tells you that they represent ClearBank, please let us know by emailing us at [email protected].

Phishing emails and scams

It has come to our attention that there have been attempts by individuals impersonating members of the bank to fraudulently acquire personal information and money. Sadly, scams of this nature are not uncommon, and they often appear credible or trustworthy. If you are unsure about the credentials of anyone who tells you that they represent ClearBank, please let us know by emailing us at [email protected].

Top tips to help you stay safe online

Fraudsters may contact you pretending to be someone from the bank or other companies you may know and trust. Here are some tips to stop you from being a victim of fraud:

1. If you are not expecting a phone call, email or message from someone in the bank. Always check the credentials and if in doubt please email us at [email protected]

2. Do not disclose your personal information to anyone if you receive a phone call, email or message that you are not expecting.

3. Never accept instructions to transfer money that you were not expecting, even if that person claims to work at the bank.

Click here for further information from the FCA about how to protect yourself from scams.

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